Hello, Dear Vieweners!!
We wanted to inform you about a recent issue affecting our hosting services. After a routine update to cPanel on 06/10/2024, we encountered a malfunction in the LiteSpeed server, which has caused some disruptions in the performance of cPanel for some users.
Our team has identified the root cause of the problem and is working diligently to resolve this issue. We expect to implement a solution very soon, ensuring that your services return to optimal performance by 3 PM today.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we work towards a fix. We will keep you updated on the progress and inform you once the issue has been fully resolved. We are offering a Free 7-day service extension on those services that faced this cPanel issue. Please contact our support and get your complaint registered on Live Chat or Tickets.
Thank you for your continued trust in Viewen.
Warmly yours,
Aadarsh - Viewen
